FAQ
Frequently asked questions
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General
What is Numro?
Numro is an AI-powered financial health diagnostic for SMEs. It runs 24 tests in under 4 minutes and delivers a clear, actionable report with your actual numbers.
Who is this for?
SME owners and finance leads doing AED 1M–50M in annual revenue who want financial clarity without hiring a CFO or engaging an expensive consultancy.
Is this financial advice?
No. Numro is a diagnostic tool — like a blood test for your business. It tells you what’s healthy and what needs attention. Always consult a qualified advisor before making financial decisions.
Diagnostic
How long does it take?
About 4 minutes to answer 25 questions. Results are generated in under 2 minutes.
What data do I need?
Approximate bank balance, monthly expenses, payroll, receivable info, and basic operational details. Exact figures are not required — estimates work fine.
Do I need to upload documents?
No. Everything is answered through the questionnaire. No spreadsheets or bank statements needed.
Data & Privacy
Do you store my financial data?
Free tier: No. Your data is processed in real-time by AI and never saved. When you close the page, it’s gone. Paid tiers: Your report is saved securely to your account.
Who can see my results?
Only you. We have no admin access to individual financial data. Pro users can optionally share reports via time-limited share links.
What AI do you use?
We use Anthropic’s Claude API, which does not store or train on API data. Multiple AI agents cross-check each other for consensus.
Pricing & Payment
What’s included in the free tier?
12 core tests, overall score, 3 category breakdowns, and basic recommendations. No card required.
What does Starter add?
All 24 tests, 2-agent consensus, 30% stress test simulation, and 30-day access to your report. One-time $25 payment.
What does Pro add?
Everything in Starter plus unlimited runs, PDF bank-ready reports, 4 stress scenarios, industry benchmarks, 3 company profiles, advisory playbooks, and monthly pulse emails. $299/year.
Can I upgrade from Starter to Pro?
Yes. If you upgrade within 30 days of your Starter purchase, your $25 applies as credit toward Pro.
Can I cancel?
Yes, anytime. Pro cancellation stops future billing but you retain access until the end of your paid period. See our refund policy for details.
What payment methods do you accept?
Credit/debit cards (Visa, Mastercard, Amex) via Stripe.
Is VAT included?
Prices are exclusive of 5% VAT, which is added at checkout for UAE-based billing addresses.